E Planning Privacy Policy

May 2021

1. Introduction

E Planning provides end-to-end consultancy solutions for all scales of urban planning – from large commercial and industrial projects to residential and private homes. This privacy policy explains how E Planning processes information that can be used to directly or indirectly identify an individual (‘personal data’) collected through the use of our website and services.

For the purposes of this policy, the term ‘visitor’ will be used to encompass all types of people interacting with E Planning, including site visitors, clients and customers.

Any information stored by E Planning is treated as confidential. All information is secured and accessed only by authorised personnel, with appropriate security measures in place to protect against breach or loss.

2. Collection and use

2.1 Email and personal details

If you are a visitor to our website, you may be offered various downloads, offers or services. Should you choose to access a part of E Planning that is not freely available, e.g. a lead-gen offer or paid product, you will be asked to provide your email address and agree to receive ongoing (relevant) communications. If you do not grant the requested consent, accessing the special offers may not be possible.

Depending on which offer you are accessing, your data will be processed in one or more of the following ways:

Added to the E Planning’s email marketing list on MailChimp, who themselves adhere to privacy laws with strong security. When you open or click links in our emails, your action will be automatically noted so that E Planning can serve you better.

At no time are credit card details processed by E Planning itself, nor are they stored on the E Planning host server.

2.2 Cookies

Cookies are temporary, small pieces of information sent to a visitor’s hard disk. They can’t run programs or deliver viruses, nor can they track your behaviour in alarming ways. The Facebook Pixel and Google Analytics are both cookies used by E Planning, exclusively for the purpose of tracking which pages on the E Planning website you have visited and for how long. These types of cookies are used by E Planning to ensure we deliver content our visitors enjoy and find useful, as well as to create effective marketing campaigns.

If you are on Facebook or Instagram, they may result in you being shown our ads.

Although most browsers are initially set to accept cookies, you may reset your browser to notify you when you receive a cookie or to reject cookies generally. Most browsers offer instructions on how to do so in the ‘Help’ section of the toolbar.

2.3 Links to other sites

Please be aware that when we link to other sites outside E Planning, they are outside our sphere of influence. We cannot be held responsible for their content, nor their privacy policies.

2.4 Right to review and update

If you wish to inquire about your personal data held by E Planning, please contact us.

3. Retention and deletion

3.1 Automated unsubscribe

At the bottom of every email sent by E Planning, you will see an ‘unsubscribe’ link. This instantly stops all automated communications to you from E Planning, including support for paid products and services.

3.2 Manual unsubscribe

If you are a client of E Planning and we have a working relationship, hitting unsubscribe does not cease communications, particularly if we are mid-project. These are normal professional communications and will cease at the completion of the project.

3.3 Right to be forgotten

You have the right to request ALL your data is stripped of personal identifiers. As a general subscriber, this means you’d be deleted from the list.

4. Information from children

We are committed to protecting the privacy of children. Our offerings are generally not designed for or directed to children and are only for use by individuals who are 18 years and older. On our website, we do not collect personal data from any person we actually know is under the age of 18. In the online space particularly, parents or guardians are urged to participate in their children’s exploration of the Internet and to teach their children about protecting their personal information while online.

5. Acceptance of these conditions

We have the right to assume all visitors have carefully read this policy, particularly when they are explicitly agreeing to its terms. If someone does not agree with this policy, they should refrain from using our website or offers. We have the right to update our privacy policy as necessary, and this will be reflected with versioning details as per the top of this policy.

6. Sharing of personal information

At no time other than disclosed above (for required processing) will we share your data. This includes selling or renting it to third parties.

7. Our legal obligation to disclose personal information

We will reveal a visitor’s personal information without their permission only when we are required to do so by law.

8. Further information or action

If you have questions regarding E Planning’s privacy policy, then please contact us.

Our Town Planning Services

Town Planning Services

We help you get Development Applications and Complying Development through council. Our town planning services are aimed at large commercial, industrial and multi-use developments, as well as private homes and extensions.

BASIX Certification

Our team of town planning consultants is here to help with BASIX/NatHERS Assessments, BASIX certification and sustainability advice across a range of residential developments. We’ll help you get certified.

Social Planning Services

Through our social planning service, we help clients to consider the social impact of urban buildings, and we conduct a range of assessments related to how a building fits into its neighbourhood and its community.

Recent E Planning Projects

Trevor St, Lilyfield

A modern two-storey boarding house in our town planning Lilyfield project presented a range of challenges for the architect and the E Planning team as they navigated the Development Application process.

Spring St, Mount Kiera

No job is too big or too small for the team at E Planners. Why? Because every job presents its own unique challenges, which contribute to the group’s expertise. This is how our town planning expertise for the Mount Kiera project reached success.

Baylis St, Wagga Wagga

Baylis Street, Wagga Wagga, is a site that many would call a ‘developer’s dream’. Sitting in a prime position in town, with frontages to Baylis Street and the Sturt Highway, this flat block was once a service station.

3/55 Pyrmont Bridge Rd
Pyrmont
NSW 2009

95b Station St
Penrith
NSW 2750

Level 1,
1 Burelli Street
Wollongong 25

Quick question?

If you have a question about town planning, sustainability, or anything in between, we’re happy to give a clear answer or at least steer you in the right direction. Contact us through the form below or call us anytime.